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- Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund, partial refund, or exchange for any item.
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- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Customer must inform or open case within 2 days of the item received for return or refund, otherwise no return or refund will be accepted. Please note that customer receiving will be subjected to Tracking details.
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Issue within 2 working days, starting from the day we receive the returned item from you.
Return policy/Non-health and beauty
Our priority is to keep you happy and try our best to sort any issue with the purchase We offer a money-back guarantee where you can return any unopened/unused item(s) its original packaging, together with the receipt within 30 days of the date of receipt of your order. Our aim is to offer you good value for your money, time, and trust in our products and services.
We want to make certain you are always happy when shopping with us. To ensure this, we offer you the exchange/return of your transaction in the unlikely event of an item being received damaged/faulty or your dissatisfaction with your purchase.
Health and Beauty products
Due to the nature of the products depending on the condition and effect We DO NOT OFFER returns in the first place, please contact us for further information and how the return and refund will take place Returns Postage Cost:
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- If you receive a damaged/faulty item or an item not matching its description, we are happy to bear the postages charges.
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- As a customer, you will pay the postage charges if you change your mind to exchange or return the item.
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- Postage charges will be deduct in case of (Change of Mind, Don’t Like It, Don’t Need it More).
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- Return and refund not applicable Please contact for Health and beauty Products and we will assist you further on the basis of individual products that how the return and refund process will take place for the specific products.
- The company may offer 40-50% of refund in case of customer still want to refund all charges postage, return label etc will also be deduct due to nature of the product.
When will you receive your replacement?Â
After receiving the returned item back from you, we ensure to send you a replacement on the next working day, so you can be assured that we treat our returns with the same respect as we do our orders.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@compareshoponline.co.uk or Click Here.
Contact Us
You can contact us at support@compareshoponline.co.uk or Click Here
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Last Updated: 3rd October 2020